Privacy Policy

Privacy Policy

Last Updated: August 1, 2024

At Grand River Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [website URL] (the “Site”).

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, and other contact details that you provide when filling out forms on our Site, such as when you sign up for our newsletter or request information about our services.
  • Non-Personal Information: This includes data that cannot be used to identify you personally, such as browser type, device type, and other technical information collected through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and improve our services
  • To communicate with you, respond to your inquiries, and provide customer support
  • To send you marketing communications, promotional offers, and newsletters, if you have opted in to receive them
  • To analyze and monitor the use of our Site and improve its performance and functionality
  • To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your use of the Site. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to access, update, and delete your personal information. You may also withdraw your consent to the processing of your personal information at any time. To exercise these rights, please contact us at [contact email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Grand River Spa
3773 6th Line Ohsweken, ON, Canada
office@grandriverspa.ca
(905)765-6300

Up

Welcome To Grand River Spa

Step into a true oasis of our beauty center, resort and spa.

Monday Closed
Tuesday 10:00 AM – 5:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 5:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed